You remain in control
- Provide accurate KYC information
- Read and accept account documents
- Authorise transactions
- Protect passwords and OTPs
← All services
Securities access & market support
Know the account. Understand the market. Stay in control.
Wriddhi supports demat and trading-account access through a disclosed Authorised Person relationship, while the regulated stockbroker provides the account, platform and trade-execution services.
01InvestorDecides and authorises
02WriddhiExplains and coordinates
03StockbrokerOpens account and executes
A disclosed relationship
Understand who is responsible for each part.
The account and execution relationship is with the stockbroker. Wriddhi's support is provided within its Authorised Person role, with responsibilities kept clear before any service step.
Process and service support
- Explain the account-opening process
- Coordinate required documents
- Route legitimate service requests
- Help identify escalation channels
Regulated account services
- Complete onboarding and KYC processing
- Provide trading and demat platforms
- Execute authorised orders
- Issue contract notes and statements
How support can help
Account access, information and ongoing coordination.
Demat-account access
Understand electronic holding of securities, account-opening requirements and applicable depository services.
Trading-account onboarding
Prepare the information and documents needed by the regulated stockbroker to assess and process an application.
Platform orientation
Learn where to view holdings, orders, funds, statements, contract notes and service information.
Account-service requests
Coordinate eligible profile updates, records, statements and other requests through the applicable process.
Investor-awareness support
Understand common market risks, charges, trade confirmations and basic fraud-prevention practices.
Grievance routing
Identify the stockbroker, exchange, depository, SCORES and SMART ODR channels relevant to a concern.
Before account activation
A clear process from application to access.
Understand services
Review account features, available segments, charges, risks and operating terms.
Prepare KYC
Provide complete identity, address, bank, tax and contact information.
Read documents
Review rights and obligations, risk disclosures, policies and voluntary clauses.
Complete verification
Follow the stockbroker's verification, consent and account-activation process.
Secure access
Register your own mobile and email, protect credentials and monitor all alerts.
Provider-led market offerings
Understanding Smart Advisory Portfolios.
Current partner information indicates that the m.Stock platform may provide access to Smart Advisory Portfolios (SAP): theme-based portfolios created by separately identified research or advisory providers.
Availability, provider identity, portfolio composition, charges, risks and transaction terms must be reviewed on the current platform before any action.
The named research or advisory provider is responsible for the portfolio methodology and related information.
The regulated stockbroker makes eligible offerings and transaction facilities available through its platform.
The investor should examine current disclosures, securities, risks, costs and suitability before proceeding.
Wriddhi may explain where to find provider information and support access within its disclosed AP role.
Important distinction
Wriddhi does not construct, manage or independently recommend SAP portfolios. Any portfolio-level research or advice is attributable only to the provider identified in the current product documents. No strategy factsheet, model portfolio or performance information is reproduced on this website.
Investor safety
Small precautions matter.
These principles reflect the investor guidance contained in the supplied account documents and investor charter.
Do
- Deal only through registered intermediaries
- Read documents before signing
- Check brokerage, fees and charges
- Verify contract notes and statements
- Keep your mobile number and email current
Do not
- Share passwords, PINs or OTPs
- Pay cash or transfer funds to individuals
- Leave blank fields in signed forms
- Ignore exchange SMS or email alerts
- Trust promises of fixed or guaranteed profits
What may be needed
Prepare complete and accurate information.
Requirements and eligibility vary. The stockbroker makes the account-opening decision and may request additional information.
PAN & identity
informationAddress & contact
informationBank-account
proofIncome proof,
where applicablePhotograph &
signatureNominee and tax
details
informationAddress & contact
informationBank-account
proofIncome proof,
where applicablePhotograph &
signatureNominee and tax
details
Market participation
Account access does not remove market risk.
- Securities prices can rise or fall and losses are possible.
- Derivatives carry substantial risk and may not suit every investor.
- Understand margin, settlement and liquidity obligations before trading.
- Do not act on unsolicited tips, messages or profit promises.
- Review exchange alerts, contract notes and statements promptly.
Investments in the securities market are subject to market risks. Read all related documents carefully before investing.
If something needs attention
Use the appropriate escalation route.
Keep copies of communications, contract notes, statements and supporting documents when raising a service concern or grievance.
Wriddhi support
Begin with support@wriddhi.in for coordination within the AP service scope.
Stockbroker
Contact the Compliance Officer at compliance.officer@mstock.com.
Exchange / depository
BSE: is@bseindia.com
NSE: ignse@nse.co.in
CDSL: complaints@cdslindia.com
SEBI / ODR
Frequently asked
Know the boundaries before proceeding.
Is Wriddhi the stockbroker?
No. The regulated stockbroker is Mirae Asset Capital Markets (India) Pvt. Ltd. Wriddhi provides support through Intelinfomatrix Technologies LLP's disclosed Authorised Person relationship.
Who executes a trade?
The stockbroker executes orders authorised through the applicable account and platform process. Wriddhi does not promise or assure any trading outcome.
Should I share my password or OTP for support?
No. Never share trading passwords, PINs or OTPs with anyone, including representatives assisting with service questions.
Will account opening always be approved?
No. Account opening is subject to KYC, verification, eligibility and the stockbroker's policies and regulatory requirements.
Where will I receive transaction records?
The stockbroker and relevant market infrastructure institutions provide contract notes, alerts, statements and other records through registered communication channels.
How can I check brokerage and other charges?
Review the stockbroker's current tariff sheet, account documents, contract notes and applicable exchange or statutory charges before placing transactions.
Does opening an account automatically enable derivatives?
No. Segment activation is subject to eligibility, required income information, risk disclosures, verification and the stockbroker's applicable process.
What records should I keep when raising a complaint?
Retain account documents, emails, complaint references, order details, contract notes, statements, screenshots and any response received from the service provider.
What is a Smart Advisory Portfolio?
SAP is described in current m.Stock partner material as a platform offering through which investors may review theme-based portfolios created by separately identified research or advisory providers. Current platform disclosures and terms govern every offering.
Does Wriddhi manage or recommend SAP portfolios?
No. Wriddhi may provide access coordination within its AP role, but it does not construct or manage the portfolios and does not reproduce provider strategy or performance material on this website.
Start with the process
Do you have a demat or trading-account question?
Tell us whether you need new-account guidance or help identifying the appropriate service route for an existing account.